A Career Carol

A Career Carol is an irreverent take on the classic Christmas Carol, graduation commencement speakers, and Generation Z expectations. A wry and insightful take on how to successfully navigate a 30-to-40-year professional career. A Career Carol, bridges analogue and digital eras. What constitutes a successful career may have dramatically changed over the last 50 years, but the deeper journey we make as human beings across different life cycles, is eternal.Drs Schuster & Oxley’s take a different and decidedly modern approach to business and life advice. They set out to share real stories of how to navigate the big crises that most of us will have to navigate at some point. In the process, they give the past an entertaining and relevant future.The world, and business literature in particular, is overdue for Shey Sinope. As we witness his journey from reclusive cynical social critic to tentative member of a flawed, and sometimes unkind society, we are amused, provoked, saddened, but ultimately uplifted.

A Handbook for New Company Directors

Ever wanted to be a company director? Want to find out exactly what company directors do? This is a handbook for new board directors. It gives a thorough grounding in what a new board director (private, government and not-for-profit) needs to know to become and operate as a functioning, professional company board director. It is also a useful handbook and instruction manual for the experienced director to refer to for those complex and difficult decisions.

A Journey into Sales

-Know and believe in what you are doing or selling.

-You serve the needs of others.

-Sales is serving the unserved.

-Sales is selling whatever is lacking.

-In selling, different is good.

-It requires a lot of faith, self-confidence, willingness and preparation in accordance with the competitive products you are about to present.

-See things objectively.

-Be open-minded and always have the facts.

-Your products or services should make a difference over the competitor’s.

-Be disciplined and detailed, put the customer first, meet the customer on their turf.

-Be inspiring and exceptional in your product knowledge.

-Travel as necessary to perform the sales target.

-Sales is truly a matter of numbers.

Be Your Own Boss

Building Resilient Futures

Whether a community struggling to keep its members buoyant, a business trying to stay solvent, or a nation fighting to protect its citizens, adversity and crisis impact us all. The resilient are able to pick themselves up, dust themselves off, and not only bounce back but also bounce forward.

This book looks at what resilience means at times of crises as well as the in-between periods. It examines the various types of resilience, such as emotional, organisational and societal, and offers valuable insights on how to manage the consequences of upheaval and trauma.

The author brings together contributors to deliver a real mix of theory, case-study evidence and anecdote in a way that is both approachable and thought provoking. It is a timely and necessary addition to a crucial topic. Very simply, professionals, practitioners, students, government ministers, and business leaders should read this now. It might be a safer, better world if people read the book and acted on it.  

Collaboration versus Competition

Are you a manager who struggles to motivate your team? 

Are you looking for ways to enhance your staff engagement and interest? 

We know that working collaboratively improves our engagement and increases our enjoyment of our work. We also know that staff who are happy in their work are much more loyal, hardworking and productive.

This book offers techniques to get the best from your team and offers ways to get them working collaboratively. There are also anecdotes to illustrate how failure to collaborate can leave your staff members feeling dejected and uninspired.

Communicating Internally for Maximum Impact: A Middle Eastern Perspective

In Middle East region, ineffective communication in the workplace is one of the reasons why many companies lose their clients, in addition to excellent employees. A lot of the employees resign due to the miscommunication inside the organisations in the gulf region. Good communication skills help to reduce the barriers erected because of language and cultural differences. Internal communication should be understood and practised by all levels, including managers, supervisors and beginners.

This book offers practical and adaptive tools and techniques for upward communication—as well as across and downward communication—to inform and influence others no matter where they fit in the organisational chart. The book will recognise the impact of stress on communications and in return it will tell how to adjust for it, develop and demonstrate better listening skills, allow yourself to understand the importance of perceptions, and explore the communication style differences and learn to flex your own style.

Heartful Business

Heartful Business: Leading with the World in Mind is a provocation to everyone who’s a leader – to step up and join the battle to create a better world for all.And a battle it is. Governments and their leaders throw resources at problems for which they don’t have solutions, problems that keep growing and shapeshifting.The pressing need for a new leadership operating system for the world to survive, let alone thrive, is clear. We must solve the monumental problems facing our planet and humanity, for future generations to thrive. To do so will need a shift in how leaders lead as massive as the one we’re facing in our climate. The future isn’t just down to politicians. The challenge is too big. Business can lead the way - by fundamentally committing to help create a better world for all. A handful of leaders get this but not enough. The thing is business leaders are ill-equipped to do what’s needed. What’s needed is Conscious Leadership and practical actions that set a ‘greater good’ at the heart of the organisation’s purpose, vision, culture and day-in, day-out operations. It’s about a new form of leadership based on five essential principles of human life expressed through five core qualities. From heartfulness, to greater reflection, to intentionality, to presence, to leading with more feminine qualities (irrespective of gender), Heartful Business: Leading with the World in Mind, sets out the standard and practices for the new era of leadership that’s fit for our times – describing why a new form of leadership is needed, what form it needs to take and, crucially, how to develop the capability to lead in this way.At whatever level you lead, Heartful Business will help you become the legacy-building leader you want to be and, more important, the world needs.

If You Only Had Time

This book isn’t about what you produce for your boss or your client, it’s about how you pilot yourself through your career, pick your way through the challenges that come your way and squeeze the most out of the chances you get to learn and develop.

Spending time (and money) with the right executive coach could be the best investment you’d ever make. Maybe that doesn’t fit into your programme today. But if you could be sitting with your coach right now, here’s what you’d be likely to learn.

In Demand, in Command

A comprehensive, insightful and practical guide to transforming your customer value and costs of service. Great, you're in demand! You have a brilliant product, excellent services, and competitive pricing. But that only gets you a seat at the table. If you really want to stay ahead of the game and be in command of a modern, always-connected world, you need a winning digital customer experience strategy. In Demand, in Command is essential to anyone that considers the growth, allegiance, and advocacy of customers at lower operating costs as paramount. Increasingly, there is a need to stand out from the crowd and not be easily imitated by others. This book gives you immediate access to shrewd, insightful and comprehensible advice on customer strategy, digital optimisation and organisational transformation. Packed with thought-leading expertise, proven 'how to' techniques, and real-life experiences, it enables you to accelerate improvements in your customer insight, service performance, business margins and competitiveness. In Demand, in Command is as much about the people and processes that drive your desired business growth, as it is about digital technologies. Put simply - if you sell to, or serve the public in any shape or form, this book is a must for you.

Loving Leadership

When leadership is powered by love, it can change everything…

In his second book, Michael Quigley presents a radical new model for leading using love as the driving force for your leadership. 

Michael will guide you in the six key practices of a loving leader: how to let go of enemies, grow and develop, embrace paradoxes, enjoy sacred relationships, think long-term, and produce meaning that truly matters.

This book contains a combination of inspirational true stories from the worlds of business and education, as well as key insights, unique strategies and frameworks – which you won’t find anywhere else. 

By combining the material in this book with the love in your heart you can become a true loving leader. 

Our world deserves a better kind of leader – are you ready to become one? 

N Z Small Business Owners Handbook

The N Z Small Business Owners Handbook is an essential guide for the over 500,000 small business owners in New Zealand. This practical and comprehensive book offers clear and actionable insights that every owner and stakeholder needs to understand in order to succeed.

While many small business owners are skilled at working in their business, they often neglect the crucial task of working on their business due to their busy schedules. This can lead to exponentially increased risks and missed opportunities. Simply working harder is not the answer - knowing how to work on your business is critical.

This book offers an easy-to-understand solution, using the analogy of the popular game ‘snakes and ladders.’ Just like in the game, business life can be full of ups and downs. This handbook provides a clear roadmap to help navigate the challenges and capitalize on the opportunities that arise.

Whether you are an established business owner or just starting out, this handbook is an indispensable resource for anyone seeking to thrive in the dynamic and ever-changing world of small business. With practical advice, real-world examples, and clear action steps, the N Z Small Business Owners Handbook is the ultimate guide to achieving success and realizing your business dreams.